Serviço pelos Direitos da Mulher Latino-Americana

Somos uma organização de direitos humanos feminista e focada em nossas usuárias que trabalha com as mulheres latino-americanas no Reino Unido desde 1983. Nosso objetivo é fornecer as ferramentas necessárias para que as mulheres latino-americanas reinividiquem seus direitos humanos e busquem o crescimento pessoal e a mudança social. Somos uma organisação holística e oferecemos aconselhamento cultura e linguisticamente específico, informação, terapia e psicoterapia, advocacia, projetos para desenvolvimento, oficinas, grupos para o bem-estar e apoio direcionado às mulheres latino-americanas.

Nós apoiamos diretamente mais de 4,500 mulheres por ano e também trabalhamos com campanhas e políticas relacionadas aos direitos das mulheres migrantes e das minorias étnicas, e pelo reconhecimento dos latino-americanos como um grupo étnico.

 

LAWRS é ciente de que muitas mudanças importantes para os grupos vulneráveis acontecem como resultado da política e do trabalho advocatício de organizações voluntárias. Nós advogamos ativamente pelos direitos das mulheres e dos imigrantes. Nós também trabalhamos com várias organizações dentro de nossa comunidade e com toda uma malha de organizações que trabalham para melhorar e avançar os direitos das mulheres, imigrantes e aos que estão à procura de asilo.

Todas as nossas políticas e trabalho advocatício acontecem dentro de uma Abordagem Baseada em Direitos Humanos e seguindo os princípios de uma organização feminista. Oferecemos serviços de orientação, advocacia, informação e aconselhamento, de maneira personalizada, confidencial e imparcial. Todos os serviços são gratuitos e oferecidos em espanhol e português.

 

LAWRS Development and Outreach Coordinator Nahir de la Silva explains how the consortium Diverse Communities Health Voice also indicates that Latin American women in Islington need better quality and gender-specific interpretation services to access healthcare. 

Diverse Communities Health Voice, a consortium of ten Islington-based organisations*, has published its findings on research into how ethnic minorities are accessing the NHS: Community research 2016-2017 Black and minority ethnic groups accessing services in Islington.

As a consortium member, LAWRS interviewed 22 Latin American women* within our organisation, with research broken down into five different areas: pharmacies, wellbeing, accident & emergency, interpreting services, and referrals to specialist services.

Our interviews found that women experienced their first barrier when trying to make appointments. Reception staff did not provide appointments due to a lack of language understanding of our service users. We also heard of cases in which staff members would not offer interpreting services, despite the knowing that our users were not comfortable only using English.

This interview-based research has helped LAWRS identify different issues faced by our service users while trying to access the NHS. It is also helping us work with the community and local government to tackle these problems.

At LAWRS we wrote letters addressed to administrative staff from GP clinics asking for appointments and interpreters. We managed to get some much-needed appointments. LAWRS also provided information on services on offer in pharmacies, as well as free sports and wellbeing activities, dentist services, walk-in-centres, and complaint procedures.

Our research has also helped us conclude that language interpreting services need to be improved in Islington, as well as become more culturally and gender secure. We would also appreciate reception staff receiving appropriate Equality and Diversity training.

The final report makes the following recommendations

• To extend GP hours in order to make it possible for people working in different jobs to get appointments
• To promote information about the services available
• To translate this information into key languages to increase uptake

Read the full report here.

 

 

*Overall, 207 people were interviewed, across all participant organisations in the consortium. LAWRS has now been a consortium member for two years.

*The ten Islington-based organisations work to listen to and represent members of society that are not being heard by mainstream agencies.

 

Desculpe-nos, mas este texto esta apenas disponível em Inglês Americano y Espanhol Europeu.

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LAWRS Development and Outreach Coordinator Nahir de la Silva explains how the consortium Diverse Communities Health Voice also indicates that Latin American women in Islington need better quality and gender-specific interpretation services to access healthcare. 

Diverse Communities Health Voice, a consortium of ten Islington-based organisations*, has published its findings on research into how ethnic minorities are accessing the NHS: Community research 2016-2017 Black and minority ethnic groups accessing services in Islington.

As a consortium member, LAWRS interviewed 22 Latin American women* within our organisation, with research broken down into five different areas: pharmacies, wellbeing, accident & emergency, interpreting services, and referrals to specialist services.

Our interviews found that women experienced their first barrier when trying to make appointments. Reception staff did not provide appointments due to a lack of language understanding of our service users. We also heard of cases in which staff members would not offer interpreting services, despite the knowing that our users were not comfortable only using English.

This interview-based research has helped LAWRS identify different issues faced by our service users while trying to access the NHS. It is also helping us work with the community and local government to tackle these problems.

At LAWRS we wrote letters addressed to administrative staff from GP clinics asking for appointments and interpreters. We managed to get some much-needed appointments. LAWRS also provided information on services on offer in pharmacies, as well as free sports and wellbeing activities, dentist services, walk-in-centres, and complaint procedures.

Our research has also helped us conclude that language interpreting services need to be improved in Islington, as well as become more culturally and gender secure. We would also appreciate reception staff receiving appropriate Equality and Diversity training.

The final report makes the following recommendations

• To extend GP hours in order to make it possible for people working in different jobs to get appointments
• To promote information about the services available
• To translate this information into key languages to increase uptake

Read the full report here.

 

 

*Overall, 207 people were interviewed, across all participant organisations in the consortium. LAWRS has now been a consortium member for two years.

*The ten Islington-based organisations work to listen to and represent members of society that are not being heard by mainstream agencies.

 

Desculpe-nos, mas este texto esta apenas disponível em Inglês Americano y Espanhol Europeu.

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